Delivery

Delivery

COVID-19 Delays

Please be aware that the current pandemic situation is causing delivery delays out of our control, with both Royal Mail and Courier services. We appreciate your patience during this time.

Brexit: International Shipping

For the time being we have made the difficult but necessary decision to suspend all international shipping until further notice.

 

Once received orders will be dispatched within 1-3 working days. Orders placed over the weekend will not begin to be processed until the Monday.

Shipping charges are calculated at the basket, based upon the value and weight of the goods, as well as the destination. Therefore, in order to view an accurate calculation of the final cost of your order, please enter your postcode at the Basket. Please note that you may not be presented with the correct cost estimate if you do not enter a postcode at this stage.

 

Delivery Options

Collect in Store - allow 2 working days

This service is available for local postcodes only (TR or PL) and is free of charge. But please note you must wait for notification that your order is ready to collect. Depending on how busy we are this may take up to 2 working days.

Untracked 1st Class - Royal Mail

This is the standard 1st class service without tracking information available and requires no signature. Once dispatched RM aims to deliver the next working day including Saturdays.

Tracked & Signed 1st Class - Royal Mail

This is the standard 1st class service with tracking and requires a signature. Once dispatched RM aims to deliver the next working day including Saturdays.

APC Courier Service - Standard Delivery

Our courier service is the only option for orders weighing more than 2kg. This is a priority service with tracking information and a signature is required.

 

Please note that regrettably, fabric which has been cut to a particular length for a customer cannot be refunded. For this reason, we strongly recommend that you make use of our Swatch Service before making your purchase. Please read our returns policy.